Trusted BPO Partner · US Leadership & Account Access

Dedicated US Account Team

- Real US-Based Leadership Behind Every Engagement

Outsourcing works best when there's a real person accountable on your side of the table, not just a support queue. VisionSync is incorporated in the United States, with US-based strategic and sales leadership guiding client relationships - led by Larry Wilcox, our Strategic Advisor and Sales Principal - supported by a network of independent sales consulting partners who work directly with the clients they help bring on board. Service delivery itself runs from VisionSync's global operations centers, giving you US-based accountability backed by real operational scale.

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    US Leadership & Account Access

    What "Dedicated US Account Team" Actually

    We'd rather be precise about this than vague. VisionSync is incorporated in the United States, and US-based leadership - not a support queue - sits at the strategic and sales layer of every client relationship. That's a real, specific structure: a named Strategic Advisor and Sales Principal, and a network of independent sales consulting partners who work directly with the clients they help bring on board.

    Service delivery - the day-to-day work of running your program - happens through VisionSync's operations centers. That combination is intentional: US-based accountability at the relationship layer, paired with the scale and coverage that comes from a dedicated global delivery operation.

    ✓ US-Incorporated Company
    ✓ US-Based Strategic & Sales Leadership
    ✓ Larry Wilcox, Strategic Advisor & Sales Principal (California)
    ✓ Delivery Operations Run From VisionSync's Global Centers
    ✓ Independent Sales Consulting Partner Network

    STATS SECTION

    Incorporation United States
    Strategic Advisor & Sales Principal Larry Wilcox, based in California
    Sales Partner Network Independent consulting partners supporting client relationships
    Service Delivery VisionSync's operations centers outside the US mainland

    Meet Our Strategic Advisor & Sales Principal

    Larry Wilcox

    Strategic Advisor and Sales Principal, based in California.

    Our Sales Consulting Partner Network

    Beyond our core leadership, VisionSync works with a network of independent sales consulting partners. These partners work directly with the specific clients they help bring on board, providing an additional layer of relationship continuity and accountability for those engagements.

    How US Leadership and Global Delivery Work Together

    US-based strategic and sales leadership provides oversight, accountability, and continuity at the relationship level. Operational delivery – the agents, technicians, and monitors actually running your program – operates through VisionSync’s global delivery centers, which is also what enables the follow-the-sun, round-the-clock coverage described elsewhere on this site. Neither layer substitutes for the other – US leadership doesn’t replace operational scale, and operational scale doesn’t replace having someone US-based accountable for the relationship.

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    FAQ

    Cant find the answer?

    Is VisionSync a US company? +
    Where is your team based? +
    Who is Larry Wilcox? +
    Do sales consulting partners work for VisionSync directly, or independently? +
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    Talk to a Real Person on the US Side of the Table

    Reach out to learn more about VisionSync’s leadership team and how your account would be supported.