Dedicated US Account Team
Outsourcing works best when there's a real person accountable on your side of the table, not just a support queue. VisionSync is incorporated in the United States, with US-based strategic and sales leadership guiding client relationships - led by Larry Wilcox, our Strategic Advisor and Sales Principal - supported by a network of independent sales consulting partners who work directly with the clients they help bring on board. Service delivery itself runs from VisionSync's global operations centers, giving you US-based accountability backed by real operational scale.
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What "Dedicated US Account Team" Actually
We'd rather be precise about this than vague. VisionSync is incorporated in the United States, and US-based leadership - not a support queue - sits at the strategic and sales layer of every client relationship. That's a real, specific structure: a named Strategic Advisor and Sales Principal, and a network of independent sales consulting partners who work directly with the clients they help bring on board.
Service delivery - the day-to-day work of running your program - happens through VisionSync's operations centers. That combination is intentional: US-based accountability at the relationship layer, paired with the scale and coverage that comes from a dedicated global delivery operation.
STATS SECTION
| Incorporation | United States |
| Strategic Advisor & Sales Principal | Larry Wilcox, based in California |
| Sales Partner Network | Independent consulting partners supporting client relationships |
| Service Delivery | VisionSync's operations centers outside the US mainland |
Meet Our Strategic Advisor & Sales Principal
Larry Wilcox
Strategic Advisor and Sales Principal, based in California.
Our Sales Consulting Partner Network


How US Leadership and Global Delivery Work Together
US-based strategic and sales leadership provides oversight, accountability, and continuity at the relationship level. Operational delivery – the agents, technicians, and monitors actually running your program – operates through VisionSync’s global delivery centers, which is also what enables the follow-the-sun, round-the-clock coverage described elsewhere on this site. Neither layer substitutes for the other – US leadership doesn’t replace operational scale, and operational scale doesn’t replace having someone US-based accountable for the relationship.
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FAQ
Cant find the answer?
Is VisionSync a US company?
Yes. VisionSync Solutions is incorporated in the United States and serves clients through its US-based leadership and global service delivery operations.
Where is your team based?
VisionSync's strategic and sales leadership, including Larry Wilcox and our sales consulting partner network, is US-based. Service delivery operations are supported through VisionSync's global delivery centers, allowing us to provide scalable coverage for clients.
Who is Larry Wilcox?
Larry Wilcox is VisionSync's Strategic Advisor and Sales Principal, based in California. He supports strategic sales initiatives and client relationships as part of VisionSync's US-based leadership structure.
Do sales consulting partners work for VisionSync directly, or independently?
VisionSync's sales consulting partners operate as independent consultants. They work directly with the specific clients they help introduce and bring on board with VisionSync while supporting the broader client relationship.
Will I have a dedicated point of contact?
Yes. Client relationships are supported through VisionSync's leadership and partner network, while your day-to-day program is managed through dedicated account management within our delivery operations. This gives you a clear point of contact for both relationship and service needs.
Talk to a Real Person on the US Side of the Table
Reach out to learn more about VisionSync’s leadership team and how your account would be supported.
